Microsoft Dynamics CRM for Local Government

What else is your Government made to serve, if not the people? Customer Relationship Management (CRM), those three words alone are huge sectors of what and who the government works to support, therefore it makes sense that they have a solution for properly and efficiently providing vital services, right? At TechAir Group, we [...]

June 20th, 2016|Categories: CRM, Public Sector|

How To Get Employees to Use CRM

The human element can put a damper in every great technological process. It can be difficult to get people to work within a CRM when they have to input data manually, don’t have reminders or escalation procedures within the CRM, or most of the work they do is outside of the CRM. Besides [...]

June 6th, 2016|Categories: CRM|

XRM vs CRM: What is XRM?

Customer Relationship Management (CRM) programs are evolving into the integrated and powerful software solutions that every company dreams of using. CRM solutions like Microsoft Dynamics CRM have the capabilities and tools your company needs to: Integrate disparate systems Enable communication and information-sharing between departments Have a central location for business-sensitive information Connect sales [...]

May 20th, 2016|Categories: CRM|