CRM

When Do You Need CRM? 6 Scenarios

As we approach the end of the year, it’s time to take a step back and take a look at your business. Self-reflection can help fill in the gaps between your goals and the processes used to achieve them, and in our experience, most businesses have a lot of filling to do. Business [...]

December 19th, 2016|Categories: CRM|

XRM: Customizable CRM for an Engaging User Experience

CRM to XRM: Make it your own Rarely is anything one-size-fits-all.  We often make purchasing decisions based on how products fit our individual goals and processes. We design our desks, offices, and workspaces to fit our job duties, personalities, and corporate culture. As we grow, we change; looking for ways to function [...]

December 5th, 2016|Categories: CRM|

Introducing Dynamics 365

Coming soon, Microsoft will bundle elements from Dynamics CRM and utilize a new app marketplace, AppSource, to form Dynamics 365 for securing and expanding business through intelligent digital tools. According to Microsoft; “Business processes are at the core of every business. Across all industries our customers are looking to adapt their customer engagement [...]

November 4th, 2016|Categories: CRM|

7 Reasons Why Your Company Should Consider Microsoft Dynamics CRM

If you’re ready to make the leap to CRM, we are here to help! Whether you’re struggling to find a CRM solution that fits, or questioning your current CRM, we’ve developed an easy list of reasons a customized Microsoft Dynamics CRM implementation will fit your budget, objective, time, and team. 1. CRM works [...]

How to Reach Business Goals with Enterprise Social Collaboration

Collaboration is the Key to Success When the goal is to enforce effective collaboration and communication within your workplace community, large or small scale, the reality is that certain relationships need to be created. After all; with so much variation in personalities and work styles, getting people to work toward a common [...]

September 9th, 2016|Categories: CRM|

Why Use a CRM Portal?

While simply having Microsoft Dynamics CRM is becoming a no-brainer, there is even more that can be done to open your business to customer, partner, and vendor engagement. Inside your CRM system is the potential to create an information hub...

August 26th, 2016|Categories: CRM|

How to Make Audits Easy with CRM

Hands up! Are you ready… for an audit? We hope your company is staying organized, because the process of ensuring that your manufactured product meets standards of quality and safety is difficult at best, and terrifying at worst. In the business of manufacturing, regulatory compliance is no new hurdle. Audits ensure that standards [...]

August 12th, 2016|Categories: CRM, Manufacturing|

Microsoft Dynamics CRM vs Salesforce

Microsoft Dynamics CRM vs Salesforce One of the most crucial software debates carries on: Microsoft Dynamics CRM or Salesforce? Because the two popular and effective solutions are battling it out for the top spot in the market, there is a lot to discuss when choosing one or the other. Salesforce and [...]

July 18th, 2016|Categories: CRM|

Microsoft Dynamics CRM for Local Government

What else is your Government made to serve, if not the people? Customer Relationship Management (CRM), those three words alone are huge sectors of what and who the government works to support, therefore it makes sense that they have a solution for properly and efficiently providing vital services, right? At TechAir Group, we [...]

June 20th, 2016|Categories: CRM, Public Sector|

How To Get Employees to Use CRM

The human element can put a damper in every great technological process. It can be difficult to get people to work within a CRM when they have to input data manually, don’t have reminders or escalation procedures within the CRM, or most of the work they do is outside of the CRM. Besides [...]

June 6th, 2016|Categories: CRM|